Getting sued as a business can seem catastrophic, but there are things you can do to properly manage the situation. Find out what they are below.
Make sure you understand the complaint
The first thing to do when your business gets sued is to make sure you understand exactly what the complaint against you is. However, this can be tricky because of all the dense legal terminology. One way to make sure you understand the complaint is to take it straight to your company lawyers so they can explain it to you. Remember to ask about the impact it could have on your business as well. Doing this will also help you check that they are the perfect fit to deal with your case.
Another way you could get a better idea of what you are being sued for is to ask AI to explain it in simpler terms for you. This is a good initial way to get a better understanding, and you can even get AI to summarise the case for you, which will help you focus on the important parts you need to prepare for.
Notify the right people in your business
The next thing that you’ll want to do is make sure that you let the right people in your business know about the case that is being made against you. Who this is will depend on your business and your infrastructure, and your hierarchy. For example, in some businesses, the entire upper management team may need to know. While in others, just selecting people like the HR director and CEO might be more appropriate.
It’s also sensible to always limit the people you tell to the people who really do need to know. This can help minimise gossip and conjecture, which can not only impact your business’s reputation but also affect morale and even the integrity of the case.
Speak to your insurer
Next, you will want to speak to your insurer to make sure that you are covered for the thing that you are being sued for. Although it’s worth noting that even when you have paid for coverage that should protect you from incurring the costs of being sued as a business, it can be something of a challenge to get your insurer to release these. After all, it’s in their interest to deny or mitigate claims or reduce the amount of money they have to pay out.
If you find your business in such a situation, then working with an expert insurance claim attorney can help. This is because many of them have direct experience working in the insurance sector, meaning they are perfectly positioned to fight your case effectively.
Located all the info and witnesses
Once you have spoken to your insurer, it’s a good idea to make sure that you have access to all the sources of information you need to fight your case. This information may be in the form of documents such as accident logs or contracts. It could also take the form of surveillance, such as CCTV footage. It’s also likely that you will need to be able to speak to witnesses about their experience and have them record this for proceedings as well.
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