Many business owners in the retail sphere seem to neglect the fact that there must be a customer journey. The retail customer experience, especially when shopping in person, is going to have a major role in how your business performs. This includes the ratings, what...
Running a business can be difficult, especially when you are trying to keep track of everything that is going on. Not to mention, it can be hard to stay organized and well-stocked when you’re constantly busy! This blog post will give you some tips on how to keep...
Managing an International Team of people around the world is now increasingly common as businesses start to operate remotely and work can be done from anywhere. However, there are also some challenges that come with managing an international team of employees, and...
Satisfied clients are at the forefront of every business. No business can survive in the long term without putting time and effort into its customer service offering and ensuring the needs of its clients are met. Customer service and reputation are closely linked....
The typical onboarding process will look similar for all businesses. You hire new staff, provide initial training, and then everyone settles into their roles. Interestingly, this is the first and last time many companies provide employee training. They’re given...
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